General inquiries/ Orders
Frequently Asked Questions:
1. Where is the jewelry made?
All pieces are crafted in New York City.
2. What ring sizes do you carry?
Rings run in every size. Please email us at firstname.lastname@example.org with any additional questions.
3. Do you have an email I can contact you?
Please direct all product questions to email@example.com.
4. Who do I contact for press?
Please send all press inquiries to firstname.lastname@example.org.
5. Is the jewelry nickel-free?
All pieces are 100% nickel-free.
6. I'm afraid my package will be lost. Do you insure all packages?
Yes, we insure all packages. If you choose to wave insurance, you agree to release PR Series LLC from responsibility once the package has left our offices.
7. What kind of payment do you take?
We accept all major credit cards (Visa, MasterCard, American Express and Discover).
8. What is your Return Policy?
Sales of PR SERIES merchandise are able to be returned within 4 days from delivery of our package. After that period, merchandise can be returned for store credit up to 20 days from delivery of our package. Beyond the 20 days, all sales are final. Please refer to our Return Policy page for more information.
9. Do you sell outside the USA?
Yes we do! For an updated list of our stockist partners, please email us email@example.com
10. Do you do trunkshows?
Yes! Check our blog for dates and details!